Wallet PIN Security: 8 Rules to Keep Your Money Safe

Every Yapie wallet transfer needs your wallet PIN. Treat it like the key to your safe.

#8 rules

1. **Avoid obvious PINs** — 1234, 0000, 1111, your birth year or phone digits. 2. **Use a different PIN** from your phone lock and bank card. 3. **Never share it** — not with friends, agents, or "support". Yapie staff will **never** ask. 4. **Cover the screen** when typing in public. 5. **Don't write it** on your phone case or in your notes app. 6. **Change it** if anyone might have seen it. 7. **Turn on two-step verification** so someone with your password still can't sign in. 8. **Check Wallet › History** regularly for transactions you don't recognise.

#Changing your PIN

Open **Wallet** and choose to change your **Wallet PIN**. You'll confirm the current PIN first.

#If someone knows your PIN

1. **Change it immediately.** 2. Check **Wallet › History** and report unknown transfers via **Settings › Help & support**. 3. End unknown sessions in **Settings › Devices** and change your password.

#Agents and your PIN

Agents never need your PIN. For cash-in, the agent sends you credit; for cash-out, you send the agent credit yourself.

#Frequently asked questions

Will Yapie ever ask for my wallet PIN?

No. Never share your PIN with anyone, including people claiming to be support.

What PIN should I avoid?

Simple sequences, repeated digits, birthdays and parts of your phone number.

What if I forget my wallet PIN?

Reset it from the Wallet; you may need to confirm your identity.