How to Become a Yapie Agent and Earn Commission

If you run a shop, pharmacy or kiosk, becoming a Yapie agent brings extra income and extra customers.

#What agents do

- **Cash-in**: take cash, send the same amount of credit to the customer's wallet. - **Cash-out**: receive credit from the customer, hand over cash. - Earn a **commission** on transactions.

#Requirements

- A Yapie account with a **verified phone or email**. - **Identity (CNIC) verification**. - A place of business customers can visit. - Enough **cash** and **digital float** to serve customers.

#How to apply

1. Open **Wallet**. 2. Go to the **Agent** section and apply. 3. Complete **identity verification**. 4. Once approved, your agent tools appear in the Wallet.

#Managing float

- Keep a balance between **cash in the drawer** and **digital float**. Lots of cash-ins → more cash, less float; lots of cash-outs → the opposite. - Rebalance by depositing cash to the bank and topping up float, or vice versa. - Track everything in **Wallet › History**.

#Safety rules

1. **Never ask for a customer's PIN** — and never share yours. 2. Confirm the transaction appears **before** handing over cash. 3. Keep **cash secure** and limit how much is on the counter. 4. Watch for **fake notes** and **pressure tactics**. 5. Report suspicious activity to support.

#Good customer service

- Display your **hours** and that you're a Yapie agent. - Explain fees **before** the transaction. - Help first-time users set up their wallet PIN — without ever seeing it.

#Frequently asked questions

How do I become a Yapie agent?

Open Wallet, apply in the Agent section and complete identity verification.

How do agents earn money?

Through commission on cash-in and cash-out transactions.

Do agents need a shop?

A fixed place where customers can find you is recommended so they can return for cash-in and cash-out.